Contact & opening hours

Customer Service

Royal Delft is happy to assist you. For many questions, we have already written down the answer. You can find them through the button below in our frequently asked questions.

Find your answer here 

If your question is not listed or if you have, for example, a question about your webshop order, a product already ordered or received, or if you would like to get in touch for business opportunities at Royal Delft, please contact us via the contact form. You can expect a response from our customer service within two business days. 

 

Are you a Royal Delft retailer of would you like to become one? Please visit the Royal Delft Business page. 

Contact & opening hours

Location Porceleyne Fles

Rotterdamseweg 196 | 2628 AR | Delft

The museum, the Flagshipstore and the offices are located on the Rotterdamseweg in Delft.

Museum opening hours: Monday to Sunday from 9.30 a.m. – 05.30 p.m.

Flagship store & Brasserie1653 opening hours: Monday to Sunday from 9:00 am to 5:30 pm.

Office opening hours: Monday to Friday from 9:00 am to 5:00 pm.

Parking:

On the left side of the building there are parking spaces that are freely accessible to visitors and customers. Please note, there are a limited number of places available. There is also the possibility of (paid) parking opposite our building. Parking is free on Sundays.

Contact  

Telephone: +31 (0)15-7600800

Flagshipstore

Rotterdamseweg 196 | 2628 AR | Delft

The Flagshipstore is located on Rotterdamseweg in the monumental building of Royal Delft, where the museum is also located.

Opening hours: Monday to Sunday from 9.00 a.m. to 5.30 p.m.

Adjusted opening hours: 

24 december: 9.30 a.m. – 16.00 p.m.
25 december: closed
26 december: closed
31 december: 9.30 a.m. – 16.00 p.m.
1 january: closed

Contact  

Telephone / Whatsapp: +31(0)6 – 82877302

Brandstore

Mark 62-64 | 2611 GW | Delft

The Brandstore is located in the center of Delft in a beautiful monumental building on De Markt.

Opening hours: Monday to Sunday from 10.00 a.m. to 06.00 p.m.

Adjusted opening hours: 

24 december: 9.30 a.m. – 16.00 p.m.
25 december: closed
26 december: closed
31 december: 9.30 a.m. – 16.00 p.m.
1 january: closed

Contact  

Telephone / Whatsapp: +31(0)6 – 57479715

Private Shopping

Would you like to receive some extra advice and attention while shopping? Discover our private shopping option. With personal attention and one-to-one advice, we help you find your perfect Royal Delft product.

To make an appointment please contact us using the details below.

Contact  

Telephone: +31 (0)15-7600800

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