Privacy Policy

Who we are

Our website address is: http://royaldelft.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Ownership

This website is owned by Royal Delft, P.O. Box 11, 2600 AA Delft, the Netherlands. Our webmaster can be reached by e-mail at: info@royaldelft.com

Personal Data Protection Act

The processing of personal data by Royal Delft is subject to Dutch law, specifically the Personal Data Protection Act.

Registration of visitor data

Whenever you visit our website, our webserver recognises the domain name of the server that you log in from. If you do not have a personal domain name, then we only recognise the domain name of your provider. For the rest we cannot recover any visitor data unless the visitor personally provides these to us, for instance when ordering a publication or when sending an e-mail.

Purpose of processing

Royal Delft collects your particulars for the following reasons: order processing, fulfilment of the purchase agreement that has been concluded via the Royal Delft website, sending information that you have requested, complaint handling, supply of information (e.g. via newsletters or by telephone), improvement of our products and services (e.g. by way of customer surveys), and registration of visitors to the Royal Delft website.

Supply of data to third parties

Royal Delft uses the personal data that it has received strictly for its own purposes. Royal Delft does not supply data to third parties without the permission of the person who has issued the data, unless fulfilment of the agreement dictates otherwise.

Aggregation of data

Royal Delft is able to ascertain which pages of the website have been visited and how often. However, a relationship to persons or companies that visit these pages cannot be established. Security of dataThe provision of information and/or personal and business data via this website is entirely at the discretion and risk of the provider. Even though security measures have been taken to protect the data, we do not issue a full-proof guarantee against computer intrusion.

Hyperlinks

If you use a hyperlink via this site to another website, then these rules will not apply since Royal Delft does not know how other websites deal with data. Use of a hyperlink is therefore fully at the discretion and risk of the user.

Cookies

Our site uses cookies. These are small data files that are stored on your computer when you visit certain sections of our website. The next time that you visit our website you are recognised by our website, as it were. If you do not wish to be recognised, you can set your personal web browser to either prevent cookies from being accepted or to receive a warning as soon as a cookie is sent to your computer.

Inspection

Your data will not be used for any purpose other than as indicated above. You may ask to see your data at any time and have them amended or removed. For this purpose and for any other questions regarding our privacy policy, Royal Delft, P.O.Box 11, 2600 AA Delft, the Netherlands.